Shipping & Returns
RETURN / EXCHANGE POLICY
If you are not 100% satisfied with your purchase, we’re here to help! AroyFashion offers FREE exchanges or store credit (no return shipping or handling fees) for all domestic purchases on all products with the exception of Eye Mask items that are final sale. Your return must be sent within 7 days of your delivery date with our pre-paid return shipping label. Your original shipping charges will be excluded from any store credit that is issued. Unfortunately, we are unable to offer refunds at this time.
We offer exchanges or store credit on regular priced items that meet the following requirements:
- Return is initiated by the customer within 14 days of delivery date.
- The item(s) is received unworn, unaltered, and undamaged in their original packaging.
Fast shipping within 1-2 business days from Los Angeles, California. ( Orders placed before 3PM PST will be shipped out by USPS First Class Mail on the same day; Orders placed after 3PM PST will be shipped out by USPS First Class Mail on the next business day (Mon-Sat)
All shipping costs are non-refundable.
LOST OR STOLEN PACKAGES
If a package is lost or damaged in transit, it is the responsibility of the customer to request a claim via USPS or whatever courier service was used. AroyFashion is not responsible for lost or stolen packages